May, 2008
Dear Rod,
Just a note to thank you once again so much for your excellent service with regard to our recent purchase of a Charles Walter studio piano. It has been in our home for one month now, and we love it more every day-both the tone and the action are just perfect. All five of us are playing it, and it is wonderful to be having family sing-along around our lovely new piano.
We also appreciate the excellent workmanship of the piano itself, and the high quality of the preparatory work you put into it prior to delivery. As I mentioned to you at the time, it made such a difference to me to be buying a piano from a real craftsman; we had-and have- complete trust in your integrity as a businessman and craftsman. I know where we will be shopping if we ever decide to get a grand!
We will be recommending you to our friends; please also don’t hesitate to use us as a reference for future clients,
Many thanks again,
Sylvia I. Metchosin, B.C.
